• We only offer refunds or exchanges for full-priced, regular or damaged items only. We do not issue refunds for sale items.

  • If you are not satisfied with your purchase, please send us an email to support@ceramiracle.com within 30 days of your purchase. We will provide a return authorization and mailing details. Once we receive your returned product, we will issue a refund to your original form of payment within 3 to 7 working days. Only items purchased on www.ceramiracle.com may be accepted for return or exchange. You will be responsible for paying your own shipping costs when returning the item.

  • We currently do not accept returns for international orders.

  • Send us an email at support@ceramiracle.com if your items are damaged or defective. We will provide an exchange authorization and mailing details.